Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Request a quote or consultation
• Contact us through our website or phone
• Subscribe to our newsletter
• Submit a review or testimonial

Types of Information Collected:

• Personal Information: Name, email address, phone number, mailing address
• Project Information: Property details, project specifications, budget information
• Communication Records: Messages, calls, and correspondence
• Website Usage: IP address, browser type, pages visited, time spent on site

2. How We Use Your Information

We use the information we collect to:

• Provide quotes and project estimates
• Schedule consultations and site visits
• Communicate about your project and services
• Send newsletters and updates (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and unauthorized activities

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers:

We may share information with trusted service providers who assist us in:

• Website hosting and maintenance
• Email marketing services
• Payment processing
• Customer support systems

Legal Requirements:

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights and property
• Ensure user safety and security

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption: Sensitive data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and updates
• Secure Storage: Information stored on secure servers with backup systems

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction:

• Request access to your personal information
• Request correction of inaccurate information
• Update your contact preferences

Communication Preferences:

• Opt out of marketing emails at any time
• Choose your preferred communication methods
• Unsubscribe from newsletters

Data Deletion:

• Request deletion of your personal information
• Close your account (subject to legal retention requirements)

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content
• Enable certain website features

Types of Cookies:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

To exercise these rights, please contact us using the information below.

10. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Complete any transactions
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

We will securely delete or anonymize your information when it is no longer needed.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification (if you have provided your email)
• Providing notice through our services

Your continued use of our services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: